WhatsApp CRM for sales teams that close in chat.
The problem
Sales teams don't lose deals to competitors. They lose them to chat chaos.
See every deal's stage at a glance
Move a lead from New to Negotiation to Closed as the conversation progresses — a real sales pipeline, mapped directly onto your WhatsApp chats instead of a spreadsheet nobody updates.
- Custom stage names that match how your team actually sells
- Instant stage counts across your whole pipeline
- Move a contact between stages without leaving the chat
Every deal detail, next to the conversation
Tag leads, leave internal notes on budget or objections, and see exactly who's assigned — so any rep can pick up a conversation with full context, not a cold start.
- Tags for quick segmentation (VIP, hot lead, follow-up)
- Internal notes your customer never sees
- Clear agent assignment on every single chat
Nour Al-Sayed
+966 50 123 4567
Tags
Internal note
Prefers to be contacted after 4 PM
Features you'll use
Built for how sales teams actually work in WhatsApp
Everything below is a real, shipped feature — not a roadmap promise.
CRM & Contact Management
Funnel stages, tags, notes, and assignment for every conversation.
Team Inbox
Assign chats to reps and see who else is viewing a conversation live.
Campaigns & Broadcast
Re-engage cold leads with a targeted, approved broadcast message.
AI Assist for Agents
Suggested replies and tone fixes so reps respond faster, not sloppier.
Questions
WhatsApp CRM for Sales — FAQ
QIs this a separate CRM I have to keep in sync with WhatsApp?
No — the CRM data (funnel stage, tags, notes, assigned agent) lives directly on each WhatsApp conversation. There's no export, import, or second tool to maintain.
QCan multiple sales reps share one WhatsApp number?
Yes — that's the point of Team Inbox. Every conversation shows a clearly assigned agent, so reps never duplicate replies or leave a lead unanswered.
QCan I customize the sales pipeline stages?
Yes — create stages that match your actual sales process (New, Negotiation, Closed, or your own labels) instead of being forced into a generic template.
QDoes this work with the official WhatsApp Business API?
Yes — RABTCRM runs on the Meta Cloud API (and Coexistence, if you already use the WhatsApp Business app), so everything stays fully compliant.