Design the conversation, not just the auto-reply.
Works across WhatsApp, Chat Widget, Telegram, Instagram, and Facebook Messenger
Build a flow by connecting nodes, not writing rules
Drag welcome messages, questions, conditions, and actions onto a canvas and connect them visually. What you see is exactly the logic that runs — no separate rules engine to reason about.
- Drag-and-drop nodes for messages, questions, and conditions
- Branching paths based on what the customer replies
- One canvas view shows the entire conversation logic at a glance
More than text — build real interactive messages
Configure interactive list messages, buttons, and structured questions directly in each node's properties panel — the same rich WhatsApp message types your customers already know how to tap through.
- Interactive list and button message node types
- Per-node properties panel for message text, options, and links
- A node can pause the flow and hand control to an AI agent
Test safely before it touches real customers
Every flow starts in draft and only runs in live conversations once you activate it. Attach a flow to WhatsApp, the chat widget, Telegram, Instagram, or Facebook Messenger independently.
- Draft status keeps a flow off live conversations until you're ready
- One-click activate/pause per flow
- Each flow attaches to a specific channel connection
Order Intake
Post-sale FAQ
Book an appointment
Chat Widget
What's included
Everything the visual flow builder gives you
Built on isFlowBuilderEnabled — a real, gated visual automation engine, not a simple keyword auto-reply.
Questions
Automation & Flow Builder FAQ
QDo I need coding experience to build a flow?
No — the flow builder is fully visual: drag nodes onto the canvas and connect them with lines, no code required.
QDoes a flow work on channels other than WhatsApp?
Yes — a flow can be attached to WhatsApp (Cloud API), the chat widget, Telegram, Instagram, or Facebook Messenger, each independently.
QCan a flow trigger the AI agent?
Yes — one node type can enable or pause an AI agent at a specific point in the conversation, then hand control back to the manual flow.
QWhat happens to flows in draft status?
They aren't used in live conversations until you activate them — build and test a flow safely before it ever runs on real customers.