Rabt WhatsApp CRM
CRM & Contact Management

Every deal, tracked right inside the chat.

Funnel stages, tags, internal notes, and an assigned agent per conversation — a real CRM data model built into WhatsApp, not a separate tool you have to keep in sync.

Contact Profile — Nour Al-Sayed
NS

Nour Al-Sayed

+966 50 123 4567

Tags

VIPAPI

Internal note

Prefers to be contacted after 4 PM

Assigned toRania Farouk

Lives inside every WhatsApp conversation, not a separate app

Funnel stages
Tags
Team assignment
Searchable contacts
Funnel stages

Move contacts through stages you define

Create the funnel stages that fit your business — New, Negotiation, Closed, or your own labels — and move a contact between them as the conversation progresses, without leaving the chat.

  • Fully custom stage names and order, not a fixed pipeline
  • See stage counts at a glance across your whole contact base
  • Drag a contact between stages as the deal moves forward
Sales Funnel
New12
Negotiation7
Closed4
Tags & notes

Every detail about a contact, next to their chat

Tag contacts for quick filtering (VIP, API, or your own categories), and leave internal notes visible only to your team — never sent to the customer — so context never gets lost between shifts or agents.

  • Custom tags for fast filtering and segmentation
  • Internal notes, invisible to the contact, visible to your whole team
  • Assigned agent shown clearly on every conversation
Contact Profile — Nour Al-Sayed
NS

Nour Al-Sayed

+966 50 123 4567

Tags

VIPAPI

Internal note

Prefers to be contacted after 4 PM

Assigned toRania Farouk
Contact list

Search and filter your entire contact base

Find any contact instantly by name, tag, or funnel stage — the same contact list that feeds your campaigns and reporting, kept in one place instead of a spreadsheet nobody updates.

  • Search by name, tag, phone, or funnel stage
  • The same contact data powers campaign targeting
  • No manual sync — contacts update as conversations happen
Contacts — 1,240
Search by name or tag...
Karim TariqNew
Yasmin HelmyNegotiation
Adel FawzyClosed
Heba Al-RashidNew

What's included

The core CRM data model, built into WhatsApp

Funnel stages, tags, notes, and assignment — the real, shipped CRM data model behind every conversation.

Custom funnel stages

Define your own pipeline stages instead of being locked into a generic template.

Tags

Categorize contacts for fast filtering, segmentation, and campaign targeting.

Internal notes

Leave team-only context on a contact that's never visible to the customer.

Agent assignment

Assign a conversation to a specific teammate so ownership is always clear.

Searchable contact base

Find any contact by name, tag, phone number, or funnel stage instantly.

Full conversation history

Every past message stays attached to the contact record, not lost in a thread.

Questions

CRM & Contact Management FAQ

QIs this a separate CRM I have to sync manually?

No — CRM data (funnel stage, tags, notes, assigned agent) lives directly on each WhatsApp conversation, shown right in the same screen, with no export, import, or third-party tool involved.

QCan I customize the funnel stages?

Yes — create your own stages (New, Negotiation, Closed, or whatever fits your business) and move contacts between them as a deal progresses.

QDo internal notes show up to the customer?

No, never — notes and tags are fully internal, visible only to your team, and never sent to the contact on WhatsApp.

QHow does the team know who owns which conversation?

Every chat clearly shows its assigned agent, so replies never overlap and follow-ups never fall through the cracks between teammates.

Run your CRM from inside WhatsApp

Start free and organize every contact with stages, tags, and notes.

No credit card required.